Skills & Competencies for Labor Relations Manager

Labor Relations Manager job profile

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JOB SUMMARY for Labor Relations Manager

Implements and maintains a company's labor relations programs, policies, and procedures.

JOB RESPONSIBILITIES for Labor Relations Manager

Ensures satisfactory labor-management relations and helps interpret collective bargaining agreements. Leads grievance procedures including arbitrations and assists all levels of management on labor matters.

Labor Relations Manager SALARY RANGE

BASE 50%
$144,550
TOTAL 50%
$158,835
Job Level
M03
Job Code
HR09200033
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Labor Relations Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Labor Relations Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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11 general skills or competencies (Job family competencies) for Labor Relations Manager

1 Job Family Competencies – Internal Communications
Proficiency Level -4
Skill definition-Promoting a seamless flow of information throughout our business to align the employees' performance with the company's objectives.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of effective internal communications.
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Level 2 Behaviors
(Light Experience)
Collects data to support senior management in tracking the performance of internal communications tactics.
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Level 3 Behaviors
(Moderate Experience)
Interacts with internal teams to improve communication materials and documentation standards.
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Level 4 Behaviors
(Extensive Experience)
Develops internal communication strategies to drive employee engagement and connection to your organization.
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Level 5 Behaviors
(Mastery)
Leads all communications that drive employee engagement to cultivate a connected organization.
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2 Job Family Competencies – Benefit Programs
Proficiency Level -4
Skill definition-Designing, managing, assessing and implementing compensation plan to attract and retain talent.
Level 1 Behaviors
(General Familiarity)
Explains the importance and advantages of benefits program.
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Level 2 Behaviors
(Light Experience)
Documents and maintain administrative procedure manuals for managing the benefit program.
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Level 3 Behaviors
(Moderate Experience)
Formulates a benefits plan program based on the results of employee needs assessment and gap analysis.
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Level 4 Behaviors
(Extensive Experience)
Leads the design and implementation of the company’s benefit programs and activities.
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Level 5 Behaviors
(Mastery)
Develops communication strategies to ensure benefit programs are fully understood by stakeholders.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

10 soft skills or competencies (core competencies) for Labor Relations Manager

1 Core Competencies – Facilitation
Proficiency Level -5
Skill definition-Ability to design a group process, elicit contributions from group members, stimulate a focused group discussion, and achieve a desired outcome.
Level 1 Behaviors
(General Familiarity)
Describes similarities and differences between the role of facilitator and role of meeting chairperson.
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Level 2 Behaviors
(Light Experience)
Documents different techniques in applying facilitation to help encourage thinking and participation.
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Level 3 Behaviors
(Moderate Experience)
Maintains group's focus on established scope and goals.
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Level 4 Behaviors
(Extensive Experience)
Drafts programs that enable open dialogues for groups and teams in the workplace.
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Level 5 Behaviors
(Mastery)
Deals effectively with ambiguity, resistance, and resignation in a group setting.
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2 Core Competencies – Resource Management
Proficiency Level -4
Skill definition-Planning, scheduling, coordinating and allocating people, money, and technology to achieve the greatest organizational value.
Level 1 Behaviors
(General Familiarity)
Explains the purposes and importance of resource management.
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Level 2 Behaviors
(Light Experience)
Calculates and updates inventory and other resource requirement data.
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Level 3 Behaviors
(Moderate Experience)
Effectively deals with resource shortage and oversupply issues.
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Level 4 Behaviors
(Extensive Experience)
Ensures integrity and availability of all technology resources through adherence to change control and configuration management processes and procedures.
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Level 5 Behaviors
(Mastery)
Develops and updates the resource management metrics and KPIs to track and improve performance.
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3 Labor Relations Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Labor Relations Manager
Proficiency Level - 4
5 Competency for - Labor Relations Manager
Proficiency Level - 5

Summary of Labor Relations Manager skills and competencies

There are 0 hard skills for Labor Relations Manager.
11 general skills for Labor Relations Manager, Internal Communications, Benefit Programs, Employee Engagement, etc.
10 soft skills for Labor Relations Manager, Facilitation, Resource Management, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Labor Relations Manager, he or she needs to be an expert in Facilitation, be skilled in Resource Management, and be an expert in Planning and Organizing.

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